Privacy policy

Last Updated: May 16, 2026
At Jellyorcat (), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the website, place an order, subscribe to our newsletter, respond to a survey, or fill out a form. The personal information that we collect depends on the context of your interactions with us and the website, the choices you make, and the products and features you use. The personal information we may collect includes:
•Personal Identifiers: Name, shipping address, billing address, email address, phone number.
•Payment Information: Details necessary to process your purchases (e.g., credit card numbers, billing address). Please note that we do not store full credit card details on our servers; this information is securely processed by our payment gateway providers.
•Order Information: Details about the products you purchase.
•Communication Data: Information you provide when you contact us for support or inquiries.
We also automatically collect certain information when you visit, use, or navigate the website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our website, and other technical information.

2. How We Use Your Information

We use personal information collected via our website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below:
•To Fulfill and Manage Orders: To process your purchases, payments, and deliver the products you ordered.
•To Send You Marketing and Promotional Communications: If you opt-in to our marketing lists, we may use your personal information to send you marketing and promotional communications.
•To Send Administrative Information: We may use your personal information to send you product, service, and new feature information and/or information about changes to our terms, conditions, and policies.
•To Respond to Your Inquiries: To respond to your questions and resolve any issues you may have with the use of our services.
•To Improve Our Website and Services: We may use information to understand how our users as a group use the services and resources provided on our website.
•For Legal Compliance: To comply with applicable laws, legal requests, and legal processes, such as responding to a subpoena or court order.

3. Disclosure of Your Information

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. We may also share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Your information will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Privacy Rights

You have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please contact us using the contact details provided below.

6. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:
Jellyorcat

Address:

Phone:

Email:

Customer Support Hours: Monday – Friday, 9:00 AM to 5:00 PM (Eastern Time), Sat - Sun: Closed

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.