Terms of service

Last Updated: May 16, 2026
Welcome to Jellyorcat (). These Terms of Service ("Terms") govern your use of our website and the purchase of products from our store. By accessing or using our website, you agree to be bound by these Terms and our Privacy Policy, Refund & Return Policy, and Shipping Policy. If you do not agree with all of these Terms, then you are expressly prohibited from using the Site and you must discontinue use immediately.

1. Agreement to Terms

These Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you") and Jellyorcat ("we," "us," or "our"), concerning your access to and use of the Jellyorcat website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the "Site"). You agree that by accessing the Site, you have read, understood, and agreed to be bound by all of these Terms of Service. If you do not agree with all of these Terms of Service, then you are expressly prohibited from using the Site and you must discontinue use immediately.

2. Products

All products listed on Jellyorcat are subject to availability. We reserve the right to discontinue any product at any time for any reason. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

3. Pricing and Payment

All prices displayed on the Site are in United States Dollars (USD) and are subject to change without notice. We accept various forms of payment as indicated on our website. By placing an order, you represent and warrant that you are authorized to use the designated payment method and you authorize us to charge your payment method for the total amount of your order (including any applicable taxes and shipping charges).

4. Order Acceptance and Cancellation

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason. We may require additional verifications or information before accepting any order. We reserve the right to refuse any order you place with us.

5. Shipping and Delivery

Shipping and delivery are subject to our Shipping Policy, which is incorporated into these Terms by reference. Please review our Shipping Policy for detailed information on shipping destinations, costs, processing times, and delivery estimates.

6. Returns and Refunds

Returns and refunds are governed by our Refund & Return Policy, which is incorporated into these Terms by reference. Please review our Refund & Return Policy for detailed information on eligibility, procedures, and timelines.

7. User Conduct

You agree not to use the Site for any unlawful purpose or any purpose prohibited by these Terms. You agree not to:
•Engage in any unauthorized commercial use of the Site.
•Interfere with or disrupt the integrity or performance of the Site or the data contained therein.
•Attempt to gain unauthorized access to the Site or its related systems or networks.

8. Intellectual Property

All content on the Jellyorcat website, including text, graphics, logos, images, and software, is the property of Jellyorcat or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, modify, or create derivative works of any content without our express written permission.

9. Limitation of Liability

In no event shall Jellyorcat, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

10. Governing Law

These Terms shall be governed and construed in accordance with the laws of the State of South Carolina, United States, without regard to its conflict of law provisions.

11. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Site after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the website.

12. Contact Us

If you have any questions about these Terms of Service, please contact us:
Jellyorcat

Address:

Phone:

Email:

Customer Support Hours: Monday – Friday, 9:00 AM to 5:00 PM (Eastern Time), Sat - Sun: Closed